Helpful answers
Frequently asked
questions.
Plain-language answers about insurance options and submitting a request to Canadian Trust Insurance.
What is life insurance?
Life insurance is generally designed to pay a benefit after an insured person's death, subject to policy terms, conditions, limits and exclusions.
What is mortgage protection?
Mortgage protection is a broad term often used for protection discussions focused on mortgage-related financial obligations. Available options can differ by provider and applicant circumstances.
How does an insurance request work?
You submit your details for review. We may need further information before discussing available options and next steps.
What information may be required?
Depending on the product and underwriting process, contact details, date of birth, health information, employment information and identity verification may be required.
How long does a review take?
Timelines can vary with the product, application completeness and any follow-up requirements. We will keep you informed as your request progresses.
Can I request multiple types of insurance?
Yes. Select the main topic in the form and use the additional-message field to explain any other interests.
Does submitting a request guarantee coverage?
No. Submitting a request does not guarantee approval, insurance coverage, a quote, a contract, or any particular outcome.